Answers and records, even when you cannot
The line is picked up professionally and the whole call is captured. No more voicemails you never hear.
Live call answering for medical practices
Stop losing patients to missed calls.
Can't pick up? IntelligoAI answers, transcribes the call, and lets you reply by WhatsApp or call back in one tap.
7-day free trial. No credit card. Cancel anytime.
intelligoai.com/calls
Calls
Today
+39 333 456 7890Answering
nowAI is taking the message…
+39 328 123 4567Transcribed
13:15"Salve, chiamo per sapere i costi della visita ortopedica e se avete posto giovedì…"
8 Calls today
6 Answered
2:14 Avg length
Keep your number. Forward calls from any Italian operator.
TIMVodafoneWind TreIliad
GDPR-compliantData kept in the EU7-day free trial
Every call, handled end to end
When you're with a patient, IntelligoAI picks up, writes the call down, and gets it back to you ready to act on.
Read instead of listen
Every call comes back as clean text you can scan in seconds. Play the original audio whenever you need it.
Reply in one tap
Send a WhatsApp or call the patient back straight from the call. No switching apps, no copy-paste.
WhatsAppCall back
On, off, whenever you want
Switch answering on for the holidays, off when the desk is staffed. No contracts, no penalties.
Answering active
What happens when a patient calls
Three things, every time, whether you pick up or not.
- 01
The call is answered
Your forwarded call is picked up right away with your practice's greeting, and the patient leaves their request.
Answered"Studio del Dottor Rossi, buongiorno. Come posso aiutarla?"
- 02
It's transcribed and filed
The call is transcribed speaker by speaker, the number is captured, and it lands in your dashboard.
+39 333 456 7890Transcribed"Vorrei prenotare una visita cardiologica per martedì e sapere i costi."
- 03
You reply when you are free
Between patients, scan the text and reply by WhatsApp or call back in one tap.
WhatsAppCall backAdd a note
Answers 24/7, holidays included
Every call transcribed
Works while you see patients
Open any call, see the whole story
A speaker-by-speaker transcript, the original recording, and one-tap replies. Link the call to a patient and leave a note for whoever picks it up next.
- Full transcript with the assistant and caller separated, line by line
- Play or download the original recording in one click
- Link the call to a patient and add a note the whole team can see
MC
Maria Conti
+39 333 456 7890
08/06 · 14:322:14Linked
0:42 / 2:14
00:02
Assistant
Studio del Dottor Rossi, buongiorno. Come posso aiutarla?
00:06
Caller
Salve, vorrei sapere i costi della visita ortopedica e se avete posto giovedì.
Note · Giulia: Booked for Thu 11:00. Sent price list on WhatsApp.
Set it up once, keep your number
No new phone, no new SIM. Forward the calls you can't take and IntelligoAI handles the rest.
- 1
Get your dedicated number
We set up a local number for your practice. You keep the phone and number you already use.
+39 02 9475 0046 - 2
Forward your line
Dial one short code from your phone to forward the calls you miss. We walk you through it.
**21*+390294750046#Works with TIM, Vodafone, Wind Tre and Iliad.
- 3
You're answering
Missed calls come back transcribed. Reply by WhatsApp or call back, right from the call.
WhatsAppCall back
Most practices are answering calls the same day they sign up.
Make a test call now and call our example service number
See our AI call management in action with this 3-step demo
1
Verify Number
2
Call Demo Line
3
See Results
4
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1
Verify Your Phone Number
Enter your phone number to get started. You'll call our demo number to see how it works.
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One price. Everything included.
No per-minute fees, no add-ons. Turn answering on when you need it and off when you do not.
7-day free trial
€49/ month
Just €19 for your first month with a referral code.
Start free trial
No setup fee. No card to start. Cancel anytime.
Everything included
- Your own dedicated phone number
- Unlimited AI answering and call recording
- Full transcript of every call, speaker by speaker
- WhatsApp and call-back replies, notes, contact linking
- Call analytics: answer rate, missed calls, busiest hours
- Recordings and data kept on EU servers, GDPR-compliant
Security & privacy
Patient calls, handled responsibly
Recordings and transcripts hold sensitive health information. Here is how they are kept and who can reach them.
- Your data stays in the EU
- Recordings and transcripts are stored on European servers and never leave the EU.
- GDPR-compliant by design
- Access is limited to your practice team, with a data processing agreement in place.
- Recordings open only for you
- Audio is served through secure, expiring links. Only your practice can play or download a call.
Questions, answered
The practical things practices ask before forwarding their first call.
Are you a phone operator like TIM or Vodafone?
No, we are not a phone operator. We provide a call management service that works with your existing phone line from any operator. You simply rent a number from us to manage your calls intelligently.
Do I need to replace my number to use the service?
No, you keep your existing number and operator. We provide you with an additional number that manages your calls. You can forward calls to it when needed.
Do I need to sign a contract?
No contracts required. You simply rent a number on a monthly basis and can cancel anytime. There are no long-term commitments or cancellation fees.
Can I sign up as a P.IVA?
Yes, you can sign up with your P.IVA and deduct the service expense from your taxes.
What happens if I can't answer a call?
Don't worry: the call is automatically transcribed and you receive a notification. You can read it and decide whether to respond via WhatsApp or call the client back whenever you want.
How does transcription work? Is it accurate?
Our system uses advanced technology to transcribe calls clearly and quickly. Even with imperfect audio, you can always listen to the recording to get the complete context.
Can I use my personal phone number?
Yes, the service works by forwarding calls from your personal number to the service number. This way you keep your number, but gain professionalism and control.
Is my service number shown to clients?
No. Clients will not see the service number unless you want to use it as your primary number.
Is it secure? Are call data protected?
Yes. Calls are processed in compliance with GDPR, and recordings and transcripts are stored on EU servers. Only you and your authorized team can open them, through secure, expiring links.
Do I need to download an app or install something?
No. Everything works via web: just access the platform from PC or mobile to manage calls, read transcriptions and respond. You can use it from smartphone or computer.
Do I need WhatsApp Business to respond?
No. You can also use regular WhatsApp, but for professional use we recommend WhatsApp Business, so you can separate private messages from work ones.
Can I use the service only for a limited period?
Of course. You can activate and deactivate the service whenever you want, without penalties or constraints. It's perfect even for temporary events, seasonal campaigns or busy periods.
Set up in minutes, not days
Never miss another patient call.
Keep your number, forward your line, and let the calls you cannot take turn into messages you can act on.
7-day free trial. No credit card. Cancel anytime.
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