intelligoAI vs Doctolib
Europe's biggest booking platform, priced like it.
Short answer: intelligoAI or Doctolib?
Doctolib is the largest healthcare booking platform in Europe and the most recognisable name on this list for patients. Like MioDottore, most of what you are paying for is distribution: a listing in a directory millions of people already use. Published starting points sit around €139 a month with the real figure set by quote, which puts a year somewhere north of €1,600 before any add-on modules. intelligoAI does not have a marketplace and does not pretend to. What it has is the operational half — calendar, reminders, invoicing, Sistema TS, consent forms, AI call handling — free up to 150 completed appointments a month and capped at €249 even at high volume. Pick Doctolib for reach; pick us if you already have the patients and want the running costs to track your actual workload.
Pick intelligoAI if
- You do not need a patient marketplace to fill your calendar
- A four-figure annual software bill is hard to justify at your size
- You want month-to-month terms and a published price
- You want AI call answering included rather than as an add-on
Pick Doctolib if
- Patient acquisition is your bottleneck and reach is worth the fee
- You want the most recognised booking brand in Europe on your page
- You operate across several European countries
Quick Comparison
intelligoAI
Pay-Per-AppointmentDoctolib
Fixed Monthly FeeWhat it costs at your actual volume
A fixed subscription costs the same in August as it does in November. Pay-per-appointment does not. Here is the monthly cost at three realistic volumes.
| Completed appointments / month | intelligoAI | Doctolib |
|---|---|---|
| 50 | €0 (free tier) | From ~€139 — Same price at any volume |
| 150 | €0 (free tier) | From ~€139 — Same price at any volume |
| 400 | €62.50 | From ~€139 — Same price at any volume |
intelligoAI: free to 150 appointments, then €0.25 (151-500), €0.20 (501-1000), €0.15 (1001-2000), €0.10 above, capped at €249/month.
Detailed Feature Comparison
| Feature | intelligoAI | Doctolib |
|---|---|---|
| Monthly Cost | Free to 150 appts | From ~€139/mo |
| Pricing published | Partially | |
| Contract Type | Month-to-month | Annual |
| Demo Required | ||
| Sistema TS Integration | ||
| WhatsApp Reminders | SMS/email focus | |
| Online Booking | ||
| Patient Marketplace | ||
| Video Consultation | Coming soon | |
| AI Call Answering | ||
| Instant Signup | ||
| Pay Per Appointment | ||
| Free Tier | 150 appts/mo |
When Doctolib is the better choice
We are not the right tool for every practice. These are the cases where we would honestly point you elsewhere.
Patient acquisition is the actual problem
If your calendar has gaps, a listing on Doctolib will do more for your revenue than any saving on software. We would rather you filled the calendar first and optimised the tooling second.
You practise in more than one European country
Doctolib operates across several European markets with local booking behaviour built in. intelligoAI is built around Italian requirements — Sistema TS above all — and that focus is a limitation if you are working across borders.
Video consultation is core to your practice
Doctolib's telemedicine product is mature and widely used by patients who already have the app. If most of your consultations are remote, that familiarity reduces friction in a way a newer tool cannot match yet.
Why Switch to intelligoAI?
Built for Italian practices that would rather pay for results than for a seat
Save Money
Pay only for completed appointments. Vacation month? Pay almost nothing.
Start Instantly
No demos, no sales calls. Sign up in 30 seconds and start using immediately.
No Lock-in
Cancel anytime with 30-day notice. Your data is always exportable.
How to migrate from Doctolib
Switching is mostly an export and an import. Most practices are running on the new system within a working day.
- 1
Export your patient list from Doctolib (anagrafica, contacts and appointment history). Every provider is required to give you your data back under GDPR, even if the export is not a one-click button.
- 2
Create a free intelligoAI account. No demo, no sales call, no card — you can be inside the product in about a minute.
- 3
Import the patient file. We accept CSV and Excel and will map the columns for you if the export format is unusual.
- 4
Reconnect the pieces that live outside the gestionale: Google Calendar sync, your WhatsApp number and your Sistema TS credentials.
- 5
Run both systems in parallel for two to four weeks, then give Doctolib formal notice once you are confident nothing is missing.
Check your current notice period before you cancel. Several Italian providers require 30 to 90 days of written notice, so it is usually cheaper to run both in parallel for a few weeks than to cancel first.
Frequently asked questions
Is intelligoAI cheaper than Doctolib?
On software cost, yes, by a wide margin for most practices: a year of intelligoAI at 400 appointments a month costs less than a few months of a typical Doctolib subscription, and under 150 appointments it is free. What you give up is the marketplace, which is the main thing Doctolib is selling.
What happens if I go over 150 appointments in a month?
You pay €0.25 for each completed appointment between 151 and 500, €0.20 from 501 to 1000, €0.15 from 1001 to 2000 and €0.10 above that. The monthly bill is capped at €249 no matter how busy you get, and a quiet month costs you proportionally less.
Does intelligoAI submit to Sistema Tessera Sanitaria?
Yes. Invoices are generated in the required format and transmitted to Sistema TS, including the data your patients need for the pre-filled 730.
Can I move my data out of Doctolib myself?
Yes. Under GDPR you have a right to your own data in a portable format, and that applies to Doctolib like anyone else. We accept CSV and Excel imports and will help map the columns if the export is awkward.
Is there a contract or a minimum term?
No. It is month to month with 30 days notice, no activation fee and no minimum term. Your data stays exportable for as long as the account exists.
Pricing Disclaimer
Prices and features are based on publicly available information and may change. We recommend verifying current pricing directly with each provider. Last updated: